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Improve your Customer Satisfaction by reducing response times

Reduced response times and improve resolution times - 24x7 as standard

Upgrade your Customer Service

Flexible subscription based outsourcing, upgrade your Customer Satisfaction today

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LifeSupplies

Response times reduced to 1 hour

We took a 3 day response time down to 1 hour and upgraded coverage to 7 days a week

Polycam

What backlog?

We took a 2 month backlog of support cases to zero in 1 week. Customers now getting resolution within 1 hour

1AG

Extended Service to 24x7

When your customer base expands to global, your support needs upgrading

Don't let poor response times impact your Customer Satisfaction

Increase Quality & Reduce Cost

We're industry veterans, we know you're under pressure to perform the impossible task of improving the quality of delivery whilst also under pressure to reduce costs. 

Our founders have a combined 40 years Customer Service and Technical Support experience across a range of industries. We have a formula that works to deliver the improvements in quality you're looking for at savings your CFO will thank you for. 

 

efficiency

Handle Seasonal Demands with Flexible Customer Service 

Product launch or seasonal spikes, let us help with our flexible approach to exceptional Customer Service

Don't put your Customer Success on hold for the weekend

Need weekend or overnight coverage, we can help. We'll partner with your existing internal team and cover the off hours whilst they're asleep